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Valentus Return Policy and Procedure


RETURN ADDRESS 3900 W. 53rd St. Sioux Falls, SD 57106 United States

RETURN PROCEDURE Write Independent Representative OR Preferred Customer ID in the return address ON THE BOX. Provide full name, Independent Representative OR Preferred Customer ID and reason for return INSIDE THE BOX. Obtain the tracking number to ensure package is received. Valentus will exchange products damaged in shipment, incorrectly sent or of substandard quality. If an exchange is not feasible, Valentus will refund the amount of the returned product. If any product is damaged or defective, an Independent Representative should contact the Company within ten (10) days of the order.

90 DAY SATISFACTION GUARANTEE We take great pride in the quality of our products. We are confident that Valentus Prevail functional beverages are the most effective and complete weight management, energy, immune and lifestyle products on the market today with a 90-day 100% product satisfaction guarantee.

​Valentus offers a pro-rated refund on the registered customer’s FIRST ORDERS ONLY (any remaining unopened, sealed and re-saleable condition whole box(es) only) if returned within 90-days from original date of purchase (shipping and handling not included). Simply email support@valentus.com and our friendly staff are trained to make sure you are 100% satisfied.

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 *The statements contained on this website and blog have not been evaluated by the Food and Drug Administration. The products herein are not intended to diagnose, treat, cure, or prevent any Disease. The testimonial photos are the actual results of Valentus Independent Representatives that shared their results. We do not claim similar results to be typical ; individual results vary.

I Am Team Valentus

Jamie Dulaney